When you register for an account
you will earn
points based on the amount of your purchases.

1P = 1 yen and can be used on your next purchase at
.

Points are valid for one year from your last purchase at
.

You can check your points on your account page or on the
app.
(The app is currently in preparation.)

If you have made purchases at
stores in Japan
online store
from last year to the present
based on last year's results
special membership class for this year and
total purchases for this year
accumulated points
amount until the next special membership class
can be confirmed.

If you have registered as a
member in the previous online store,
will send an email to your registered address
.
Please reset your password
.

Customers who have purchased
at our stores in Japan will receive an email at
after registering their account at
. Please allow 2 weeks for the data transfer process
to complete.




points cannot be used in the online store for purchases made with
birthday coupons.
However,
points will be given for purchases.

Bridal jewelry and
repairs are not eligible for
points.
(They can be used).

Register an account with
and enjoy 10% off
at Florence flagship store
at all Florence stores in Japan
at our online store
as many times as you like during the above period
for a total of 3 months
of your birthday month and 1 month before and after your birthday month.

*Example: If your birthday is on April 8,
March 1 - May 31 is the applicable period.


You cannot use
points for purchases made with
birthday coupons in the online store.
However,
points will be given for
purchases.


Please enter the
coupon code
in the online store.

You will find the
coupon code
in your account registration email.

If you have already registered your account, you will receive the coupon code
via email or LINE
around the end of the month before the applicable period
.

You can also check
Birthday coupon can be used in the online store at
.

At our stores in Japan
At our online store
Depending on the total amount of
purchases made in the previous year (January 1-December 31)
special membership classes are available.


Point Rates]

⚫︎ Green Member
(All registered account holders)

4% of total purchases
8% of total purchases during W-point period


⚫︎ Gold Member
(Purchases of 480,000 yen or more in the previous year)

5% of total purchases
10% of total purchases during W-point period

⚫︎ Diamond members
(purchases of ¥840,000 or more in the previous year)

6% of the purchase amount in the regular period
12% of the purchase amount in the W-points period

◆4th and 8th of every month
Quattrootto day
5% more!
(All stores in Japan
Online store)

◆On the 4th and 8th of every month
On Kobe day, Ginza day, and Online day
, 5% more!
(Kobe store, Ginza store, online store)
*14,18,24,28 of every month

Register an account at
and get 1000p!


Register your account at
HERE


If you have already registered as a
member in our previous online store,
we will send an email to your registered address
.
Please reset your password
.

You will receive points when you complete the process.
Please note that it may take a little time for us to send you an email to
to reset your password.

Once you register an account
you can transfer your expired

"Jewelry Tickets"

"Gifts or
Stamps not redeemed for Jewelry Tickets"

into points.

*Jewelry ticket face value = points
e.g. 1,000 yen ticket = 1000P

*1 stamp = 500P

*Fractional amount on stamp card
1,000 yen unit
1,000 yen = 50P

*Stamps already exchanged
for jewelry tickets cannot be transferred to
points.

[How to transfer to points]

【 Stores 】

You can visit any of our stores in Japan
You can bring your jewelry tickets to our stores
We will guide you in-store.


LINE or E-Mail 】

Please register an account in advance and send
LINE or E-Mail to
with the following information.

Jewelry ticket
A photo of your stamp card (front and back)

Please send us
your full name and birthday


*Please note that
jewelry tickets or stamp cards that have already been converted to points
will be invalidated
if used again
.


Please note that it may take up to 2 weeks for your points to be transferred to your
account.
(If your
points are not transferred to your account after 2 weeks, please contact us at
,
, LINE, email or phone
.)

Click here for LINE

Click here to send us an e-mail.

Phone: 0120-84-4848

We regret to inform you that

Quarantot Gifts of 48 stamps
will no longer be accepted
as of September 30, 2022.

Some gifts will be available for purchase at
each store and online at
.